Imabari Baby Care Gift Box

No return or exchange, other than defective merchandise. We're sorry to hear that you've received an incorrect or faulty item. Please contact us with your order ID, the name of the product you were supposed to receive, (for a faulty item - a picture or multiple pictures of the fault or damage to the item and further details of the problem), within 5 days of receiving your order.

SF Express Delivery (Hong Kong / Macao)

Shipping fee flat rate: HK$60

Purchase over HK$6000: Free shipping

Kindly expect 1-14 business days for delivery upon completing your purchase, depending on product availability.

Rest of the world: UPS International / FedEx International

Purchase up to HK$3,000 : HK$680
Purchase HK$3,001 - 7,000 : HK$780
Purchase HK$7,001 - 13,000 : HK$880
Purchase HK$13,001 - 25,000 : HK$980

Please contact us for the shipping rate if you would like to purchase more than HK$25,000.
Kindly expect 7-21 business days for delivery upon completing your purchase, depending on product availability.

Once you have successfully placed an order, you will receive an order confirmation email from OysterBB. Please check your spam or junk email folder if you haven’t received the emails within 1 hour

Your order will be dispatched and you will receive another email from OysterBB as soon as your order has shipped with a tracking number.